Disclaimer
Please read this disclaimer carefully before using healpassage.com or any services provided by HealPassage ("we," "us," "our"). By accessing this website or engaging our services, you acknowledge that you have read, understood, and agree to the terms set out below.
1. We Are a Facilitator, Not a Healthcare Provider
HealPassage is a medical tourism facilitator. We help international patients connect with independent, third-party hospitals and healthcare providers in Delhi, India. We are not a hospital, clinic, medical practice, or insurer, and we do not employ the doctors, surgeons, nurses, or other clinical staff who provide treatment. All medical, surgical, and clinical decisions are made solely by the treating hospital and its independent healthcare professionals.
2. No Medical Advice
The content on this website — including procedure descriptions, cost estimates, recovery timelines, risk information, and answers to frequently asked questions — is provided for general informational and educational purposes only. It is not medical advice, and it is not a substitute for a proper consultation, examination, or diagnosis by a qualified physician or surgeon. Nothing on this website should be relied upon to make a medical decision. Always seek the advice of a qualified healthcare provider regarding any medical condition or treatment, and never disregard professional medical advice or delay seeking it because of something you have read on this website.
3. No Doctor-Patient Relationship
Using this website, submitting an inquiry, or communicating with HealPassage staff does not create a doctor-patient relationship between you and HealPassage, or between you and any hospital or physician until you have formally registered as a patient with that hospital and been seen directly by its clinical staff.
4. Not for Medical Emergencies
This website and our services are intended for planned, non-emergency medical travel only. If you are experiencing a medical emergency — including but not limited to chest pain, stroke symptoms, severe bleeding, difficulty breathing, loss of consciousness, or any other condition requiring immediate attention — contact your local emergency services or go to the nearest emergency room immediately. Do not use this website, or attempt to arrange international travel, in place of emergency medical care.
5. Independent Third-Party Hospitals and Providers
All hospitals, surgeons, and other healthcare providers referenced or recommended through HealPassage operate as independent entities and are solely responsible for the quality, safety, and outcome of any treatment they provide. While we make reasonable efforts to work only with accredited hospitals, we do not control, supervise, or guarantee the clinical judgment, conduct, or performance of any third-party provider, and we are not liable for any act, omission, negligence, or outcome on their part. Any claims relating to the quality of care, medical negligence, or treatment outcomes should be directed to the treating hospital or provider directly.
6. No Guarantee of Outcomes
Medical and surgical outcomes vary by individual and cannot be guaranteed. Any information on this website regarding recovery timelines, expected results, success rates, or similar outcomes reflects general patterns only and is not a prediction or guarantee of your specific results. We do not promise or guarantee any particular medical outcome, including with respect to weight loss, cosmetic results, symptom relief, or recovery time.
7. Cost Estimates
Cost figures, price ranges, and comparisons published on this website are general estimates only, compiled from published sources and third-party medical travel data. They do not constitute a quote, invoice, or binding offer. Actual costs depend on your specific diagnosis, chosen hospital, procedure complexity, length of stay, and other individual factors, and will be confirmed in writing by the treating hospital before you commit to treatment.
8. External Links
This website may contain links to third-party websites, including hospital websites, for your convenience. We do not control and are not responsible for the content, accuracy, or privacy practices of any external website. Inclusion of a link does not imply our endorsement of that website or its content.
9. Limitation of Liability
To the fullest extent permitted by applicable law, HealPassage shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of this website, reliance on its content, or your engagement with any third-party hospital or healthcare provider referred through our services.
10. Changes to This Disclaimer
We may update this disclaimer from time to time to reflect changes in our services or for other operational, legal, or regulatory reasons. The "last updated" date at the top of this page indicates when it was last revised. Continued use of this website after changes are posted constitutes acceptance of the revised disclaimer.
11. Contact Us
If you have questions about this disclaimer, please contact us through the details listed on our Contact page.
